A Little About Us
Lakewood Veterinary Hospital has been in the Lakewood community for 55+ years, and is an accredited member of the American Animal Hospital Association (AAHA). 
STARTING MONDAY -3/23/2020
​Lakewood Veterinary Hospital Statement regarding
​COVID-19 Concierge Services 
(No Clients in the Hospital)
 
We at Lakewood Veterinary Hospital are concerned for your safety and the safety of our staff during this time of the coronavirus (COVID-19). We are adopting a concierge approach at our hospital to prevent the potential spread of this pandemic virus into the community.
 
WHAT DOES THIS MEAN FOR THE HOSPITAL?
~ Our doors will be locked for our clients to come into the hospital with their pets for appointments at
   this time or to pick up medications or food.
~ We are still scheduling essential/emergency appointments and anesthetic procedures.
  • Nail trims (unless curled into the pad to make it a medical problem) are not being scheduled at this time.
  • Boarding is not allowed at this time.
~ We will still be answering phone calls, refilling medications and food.
 
WHAT CLIENTS SHOULD DO WHEN THEY ARRIVE AT THE HOSPITAL:
~ Please remain in your vehicle when you arrive at the clinic.
~ Call the hospital at 303-233-5614 when you arrive in the clinic’s parking lot.
  • Give the staff member your name, pet’s name, what you are calling for, phone number to reach you back at, vehicle type, and vehicle color.
~ If you are picking up medication or food:
  • We will have you pay over the phone first
  • We will then have a staff member take the item out to your vehicle.
~ If your pet(s) are scheduled for an appointment:
  • a technician will speak to you over the phone to get the history, and concerns pertaining to the appointment for the veterinarian.
  • The technician will then meet you at the door to obtain your beloved pet from you. Again, you will not be able to enter the hospital at this time.  
  • The technician and the veterinarian will examine your pet and come up with a health care plan for your pet pertaining to the appointment.
  • The veterinarian will call you on the contact number you provided an update on the conditions and recommended care plan, and cost pertaining to your pet’s appointment.  
  • When the appointment is done, we will contact you again to go over “take home care”, medications, and collect payment over the phone. We will then have a technician return your beloved pet to your vehicle with invoice, and all items pertaining to the appointment.
~ If your pet(s) are scheduled for an anesthetic procedure:
  • A technician will speak to you over the phone pertaining to the anesthetic procedure(s) and will obtain a good contact number to reach you at.
  • We will then meet you at the door to have you sign the anesthetic consent form and obtain your pet.
  • At Pick UP: Please call the Hospital. We will go over all the take home care first. Then pay over the phone. We will then have a staff member take your beloved pet to your vehicle with all medications, invoices and take-home instructions pertaining to your pet.
 
We at Lakewood Veterinary Hospital thank you for your patience and understanding during this time.  The health and safety of our clients, patients and team members is top priority for us. If you have any questions or concerns, please reach out to us at 303-233-5614

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